StarTechcom Network Card PCISATA4R1 User Manual

4 Port PCI SATA RAID Controller Adapter Card  
PCISATA4R1  
*actual product may vary from photos  
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Table of Contents  
Introduction........................................................................................................................................................1  
Packaging Contents ................................................................................................................................1  
System Requirements............................................................................................................................1  
Installation............................................................................................................................................................1  
Hardware Installation..............................................................................................................................1  
Driver Installation......................................................................................................................................2  
Verifying Your Installation ....................................................................................................................2  
Accessing the RAID BIOS Utility..............................................................................................................3  
Configuring an Array...............................................................................................................................5  
Deleting a RAID set..................................................................................................................................6  
Rebuilding a RAID 1 Set........................................................................................................................6  
Resolving Conflicts...................................................................................................................................7  
Low Level Formatting.............................................................................................................................7  
Logical Drive Information ....................................................................................................................7  
Allocating Partitions................................................................................................................................7  
SATARaid GUI Overview...............................................................................................................................8  
Devices and Information Windows ...............................................................................................8  
Event Viewer and Events Windows................................................................................................8  
SATARaid Toolbar and Menu Commands..................................................................................9  
SATARaid Configuration........................................................................................................................10  
Specifications.....................................................................................................................................................15  
Technical Support...........................................................................................................................................16  
Warranty Information....................................................................................................................................16  
Instruction Manual  
i
 
Introduction  
Make the jump to Serial ATA performance with a four-port RAID card from StarTech.com. You get  
four RAID-ready internal Serial ATA ports for your high performance Serial ATA hard drives. Whether  
you need Striping (RAID 0), Mirroring (RAID 1), or both (RAID 0+1), this card has you covered.  
The PCISATA4R1 also supports RAID 1+S (Mirrored-Sparing), which automatically replaces a failed  
hard drive and rebuilds the system if a booting hard drive fails.  
It also includes a low profile bracket for adapting to slimline or small form factor system applications.  
Plus, guaranteed performance backed by our lifetime warranty and FREE lifetime tech support  
makes this the perfect upgrade for power users.  
Packaging Contents  
1 x PCI SATA RAID controller card  
1 x Low profile bracket  
1 x Installation CD  
1 x Instruction Manual  
System Requirements  
An available PCI or PCI-X slot  
Microsoft® Windows® 2000/ XP(32/64-bit)/ 2003 Server(32/64-bit)/ Vista(32/64-bit)/ Server 2008  
R2/ 7(32/64-bit)  
An internal SATA cable for each hard drive  
Installation  
Hardware Installation  
1. Turn your computer off and any peripherals connected to the computer (ie. Printers, external  
hard drives, etc.). Unplug the power cable from the rear of the power supply on the back of the  
computer.  
2. Remove the cover from the computer case.  
3. Locate an open PCI or PCI-X slot and remove the metal cover plate on the rear of the computer  
case.  
4. Insert the card into the open PCI or PCI-X slot and screw the bracket to the rear of the case.  
5. Place the cover back onto the computer.  
6. Insert the power cable into the socket on the power supply.  
Instruction Manual  
1
 
Driver Installation  
Windows 2000/XP  
1. Windows will launch the Add New Hardware Wizard. Click Next.  
2. Choose the Search for a suitable driver... option and click Next.  
3. Check only the CD-ROM drives option. Ensure the installation CD is inserted in the CD-ROM or  
other optical drive. Click Next.  
4. Windows will display a message stating that “Windows has found a driver for this device. Click  
Next. Choose Yes or Continue Anyway if you are warned that the driver file has not been digitally  
signed.  
5. Windows will display a message that states “Windows has finished installing software for this  
device. Click Finish.  
6. Windows will continue to detect and install any remaining new devices. If the Add New Hardware  
Wizard is launched again, repeat steps 1 through 5 from above.  
Windows Vista/7  
1. When the Found New Hardware window appears on the screen, click on the “Locate and install  
drivers software (recommended)option. If prompted to search online, select the “Don’t search  
onlineoption.  
2. When prompted to insert the disc, insert the Driver CD that came with the card, into your CD/  
DVD drive and Windows will automatically proceed to search the CD.  
3. If a Windows Security dialog window appears, click the “Install this driver software anyway”  
option to proceed.  
4. Once the driver is installed, click the Close button.  
Verifying Your Installation  
Windows 2000/XP to Windows 2000/XP/Vista/7  
1. Go to Start > Settings > Control Panel.  
2. Double click System.  
3. Click the Hardware tab and choose Device Manager.  
4. If the card does not appear with a red x or yellow exclamation point (!) next to it, Windows has  
not detected a problem with the installation and the card should function normally.  
Instruction Manual  
2
 
Accessing the RAID BIOS Utility  
The PCISATA4R1 comes with an integrated BIOS-level configuration utility that allows you to  
configure the RAID setup, rebuild your array in the event of failure, and resolve conflicts with the  
arrays you have setup. Once you have installed the card according to the instructions and attached  
the SATA drives you wish to use with the card, you can then configure the type of array you would  
like to use.  
To enter the configuration utility, press and hold [CTRL] and [S] at the same time (or press [F4]) when  
you see the following prompt:  
NOTE: At least one SATA drive must be installed for you to access the RAID BIOS utility. Once you  
access the utility, you will be presented with the following menu:  
Instruction Manual  
3
 
The Main Menu option allows you to carry out various tasks related to configuring and maintaining  
your RAID. You can navigate the menu using the arrow keys on the keyboard and select an item by  
pressing [Enter]. The Main Menu options are described below:  
Create RAID set:  
Create a RAID for the first time, or change the configuration of an array after deleting a previous  
setup. For more details and an explanation of the RAID levels available with the card, please see  
page 6.  
Delete RAID set:  
Delete an existing RAID. Depending on your configuration, this may cause data loss or cause the  
computer to become unbootable. It is highly recommended that you have a complete, good  
backup available prior to using this option.  
Rebuild RAID1 set:  
If a drive has failed in a RAID1 configuration (mirroring), this option allows you to synchronize the  
data between the new replacement drive and the remaining good hard drive that contains a copy  
of the data.  
Resolve Conflicts:  
If you have installed a drive that was previously used in another array, this option will resolve any  
metadata conflicts that could cause your array not to function or produce erratic behavior.  
Low Level Format:  
This feature completely overwrites the data on the selected drive(s) with zeros; this is essentially  
a comprehensive deletion tool. This will destroy all data on the drive, including partition  
information. Ensure you have a complete, good backup before using this option.  
Logical Drive Info:  
This displays information on how the logical drive will appear to the computer and the operating  
system. In all RAID configurations, the drives in your array will appear to be a single physical drive.  
If you wish, you can partition the logical drive space into multiple partitions using your operating  
system. For further information, please consult the SATARaid User’s Manual located on the  
accompanying Drivers disk.  
IMPORTANT: If you want your computer to boot from your RAID, you must configure your  
computer’s BIOS to use the drives connected to the PCISATA4R1 in your boot sequence. Depending  
on the options available, you must set your boot sequence to include RAID or SCSI to use the  
RAID as the boot drive, particularly if you have ATA hard drives connected to the motherboard’s  
IDE controller. Depending on the configuration of the computer, you may not need to make any  
changes to the BIOS if you do not have any ATA hard drives installed on the onboard IDE controller.  
Consult your computer or motherboard documentation for more details on including the RAID card  
in your boot sequence.  
Instruction Manual  
4
 
Configuring an Array  
When you choose Create a RAID set from the Main Menu of the RAID utility, you will be presented  
with the following menu:  
For each option/RAID level are as follows:  
RAID0: Also called “disk striping,where multiple physical drives are merged to create a single logical  
volume.  
Minimum number of drives: 2  
Maximum number of drives: 4  
Fault tolerance: None  
Performance: Excellent; improves both read and write performance  
Other considerations: None  
RAID1: Also called “drive mirroring,where a drive has an exact duplicate copy of data maintained  
on another disk.  
Minimum number of drives: 2 (per array)  
Maximum number of drives: 2 (per array)  
Fault tolerance: Excellent; complete redundancy  
Performance: Good; some reduction in write performance  
Other considerations: 50% reduction in usable space as the drive containing the mirror is  
not available to the user; drives must be identical  
RAID10: Also called RAID 0+1, this is a combination of disk striping (RAID 0) and mirroring (RAID 1).  
Two disks are striped together in a single volume, with a mirrored striped set for redundancy.  
Minimum number of drives: 4  
Maximum number of drives: 4  
Fault tolerance: Excellent; complete redundancy  
Performance: Good; some reduction in write performance  
Other considerations: 50% reduction in usable space as the drives containing the mirror is  
not available to the user; drives must be identical  
SPARE DRIVE: This is used in conjunction with RAID 1 (mirroring) and allows the computer to keep  
running in the event of a drive failure without user intervention, even if it is the boot drive that has  
failed. Also referred to as RAID 1+S.  
Minimum number of drives: 1 (requires an associated RAID 1 array)  
Maximum number of drives: 1 (requires an associated RAID 1 array)  
Fault tolerance: Adds seamless disaster recovery to a RAID 1 configuration  
Performance: Not applicable  
Other considerations: Drive is not available to the user; drive must be identical to the models  
used in the associated RAID 1 array  
Instruction Manual  
5
 
After you select which RAID level you wish to use, you will have to select drives to include in the  
array. Follow the on-screen prompts to complete the configuration. Please note: If you wish to use  
the RAID 1+S (“spare drive”) option, you must configure a RAID 1 array first.  
Deciding which RAID solution to implement has some important implications for the performance  
of your system and the safety of your data. This is intended as a guide only, so you should investigate  
the wealth of information available on the Internet or consult with a computer system professional  
for further assistance in deciding which solution will best meet your needs.  
Deleting a RAID set  
1. To remove one or more RAID sets, select  
“Delete RAID Set.”  
2. Select the desired set and press Enter.  
3. When asked “Are You Sure?, Press ‘Y.  
4. The drives will be returned to the selection of  
logical drives from which a new RAID set can  
be created.  
Rebuilding a RAID 1 Set  
This menu selection is used to initiate the copying  
of data from an existing drive to a replacement  
drive that has been installed in a RAID 1 set after  
the failure of one of the members.  
1. Select “Rebuild RAID1 set.  
2. Select the desired set and press Enter.  
3. Press “Ywhen asked, “Are You Sure?”  
4. The set will be rebuilt. The status of the rebuild  
is displayed in the MAIN MENU window.  
Instruction Manual  
6
 
Resolving Conflicts  
When a RAID set is created, the metadata written to the disk includes drive connection information  
including the channel on the host adapter to which it is connected. If after a disk failure the  
replacement disk was previously part of a RAID set or used in another system, it may have conflicting  
metadata, specifically in reference to the drive connection information. If so, this will prohibit the  
RAID set from being either created or rebuilt. In order for the RAID set to function properly, this old  
metadata must be first overwritten with the new metadata. To correct this, select “Resolve Conflict”  
and the correct metadata, including the correct drive connection information, will automatically be  
written to the replacement disk.  
1. Select “Resolve Conflictsand press Enter.  
2. Select the “Conflictentry in the Logical Drive Status window and press Enter.  
3. Note that some conflict resolutions may result in the drive letter assignment changing; for  
example the RAID set may have been drive D: but after the conflict resolution, it may become  
drive E:. Be aware of this when performing a conflict resolution. To maintain the same drive  
lettering, the SATA cables connected to the drives may need to be swapped, or in the case of  
a SATA-based removable drive unit, the order of the drives within the chassis may need to be  
changed. Press ‘Yto accept the change and resolve the conflict.  
4. Once the conflict is resolved, the RAID Set will appear in the Logical Drive window.  
Low Level Formatting  
The Low Level Format menu selection allows the complete erasure of data on a hard drive. This is  
not an action that typically needs to be performed, as formatting the drive under Windows is usually  
sufficient to prepare the drive for use.  
Logical Drive Information  
This menu item allows the display of the assignment of physical drives within a logical set (RAID set,  
RAID 1 spare, or unassigned). It is a display-only function. Use the up and down arrow keys to scroll  
between the drives in the Logical Drive Properties window. Press the [ESC] key when done viewing  
logical drive information.  
Allocating Partitions  
After the RAID set(s) have been created, the BIOS reports the new set(s) as a new drive attached  
to the system. This drive must have a partition defined on it, then the drive must be formatted in  
preparation for use under Windows. For further information regarding partition management from  
within your Operating System, please consult the accompanying documentation located on the  
Drivers CD in the folder entitled SATA Raid_4Port\Sil3114\Win98_me_2000_xp_nt4.0\GUI.  
Instruction Manual  
7
 
SATARaid GUI Overview  
The SATARaid GUI Installation program configures the SATARaid GUI to automatically start when  
Windows is started. If the SATARaid GUI does not automatically start or is closed by the user, choose  
the JAVA SATARaid program from the Start Menu to launch the GUI. This section explains how to use  
the SATARAID5 Manager graphical user interface (GUI) to create and manage RAID groups. Please  
install the SATARAID5 Manager software as explained in the SATARAID5 Quick Installation Guide  
located on the accompanying drivers CD in the following path:  
SATAII\3Gbps_Raid_4Port\SiI3124\Win XP_2000_2003_NT\GUI  
The SATARaid GUI monitors the system’s RAID Set in the background, and runs minimized in the  
System Tray. To open the main window, click the icon located on the taskbar.  
Devices and Information Windows  
The Devices window identifies the computer running SATARaid, SATA host adapters, SATA devices,  
and configured RAID sets. Selecting each component in the configuration tree displays data that  
is unique to that component in the Information window. Selecting a specific device channel will  
show that channel’s information. Selecting a specific drive reports all pertinent information for that  
drive, including the drive’s serial number, firmware version, ATA version and current mode as well as  
Configuration and Disk Identification information. Selecting Sets lists the Sets in the configuration  
tree and provides information on RIO Version.  
Selecting a specific RAID set, such as Set 0, and the type of RAID set, the number of members and  
capacity will be displayed in the main (tabbed) window.  
Members  
Reports the device identification (corresponding with the information in the BIOS) and the state  
of each device. The State of the “destinationdrive that is being rebuilt may report as Rebuild for a  
long period of time depending on the size of the disk.  
Smart Configuration  
Displays SMART and Configuration as well as a selection for automatically adding a hot spare  
and initiating a rebuild in the event of a fault on a RAID 1 set. Note that the spare drive must have  
previously been allocated in the RAID BIOS configuration screen.  
Identify Data  
Displays data identification  
Event Viewer and Events Windows  
The Event Viewer and Events Windows display SATA device-related events that occur while SATARaid  
is running. Selecting categories in the Event Viewer window applies a filter to the Events window so  
that only messages of the type selected are displayed. This allows only Warning or Error messages to  
be seen, for example.  
Instruction Manual  
8
 
SATARaid Toolbar and Menu Commands  
1 - RAID Management  
This command allows the management of the RAID sets and drives on the SATA host adapter. It is  
available only under Windows 2000 and XP.  
2 - System View  
This command displays a graphical representation of the host adapter and RAID sets. Clicking on  
each of the components and then clicking the Details button will open a new window showing  
more information on the selected device.  
3 - Configure SATARaid  
This command allows the configuration of the SATARaid program to be viewed and changed.  
SATARaid configuration is documented in detail in the next section of this manual.  
4 - Send Configuration  
This command allows the SATARaid configuration file to be emailed to the address selected during  
configuration.  
5 - Save Configuration  
This command allows the SATARaid configuration to be saved.  
6 - Copy Configuration  
This command allows the creation of a copy of the SATARaid configuration file.  
7 - SATARaid Help  
This command opens an interactive help dialog using the standard Windows help interface.  
Instruction Manual  
9
 
SATARaid Configuration  
SATARaid configuration options include customization of the settings for Event Notification, E-mail  
Notification, Log File, Audio, and Popup. The first tab displayed when SATARaid configuration is  
opened is for Event Table configuration. This setting determines which events are displayed in the  
Event Table.  
The messages logged for the various settings are as follows:  
Error Level - Errors  
Warning Level - Warnings, Errors  
Information Level - Informational, Warnings, Errors  
Disable All - No events will be logged.  
Instruction Manual  
10  
 
The Event Time tab is used to set the interval time in seconds for the program to poll the status of  
the host adapter and devices. Lower settings may have an impact on system performance. If the  
RAID sets are subject to heavy activity, the Event Time interval should be increased.  
The SMTP tab allows the server name to be set for all SATARaid email-related functions. These  
include sending of configuration files and automatic notification. This entry must include the  
full name of the server and the top-level domain, for example mail.mycompany.com or smtp.  
mymailserver.com. Contact the System Administrator if the name of the SMTP server is not known.  
Instruction Manual  
11  
 
The current SATARaid configuration may be sent via e-mail. This feature is most often used when  
contacting the system administrator for technical support. Select the E-mail tab in the SATARaid  
Configuration Menu and enter the default e-mail address and subject line for the party receiving the  
configuration data. The default address and subject can be overridden prior to sending the email.  
When different types of events occur, SATARaid can send notices to assigned individual e-mail  
addresses. Select the Notification tab and enter the e-mail addresses of all parties to whom the  
notices will be sent.  
Instruction Manual  
12  
 
The log file is used to store event information received from all Silicon Image RAID drivers. The log  
file is a text file and can be viewed with any text viewer (such as Notepad) or with the Event Property  
page of SATARaid. Use the Log File tab to set location and the desired filename for the log file.  
The Audio tab is used to select audio alerts in response to events. Each event can use a different  
audio alert, and each can be individually disabled.  
Instruction Manual  
13  
 
SATARaid can be configured to notify the user of events using messages in popup windows. These  
alerts can occur separately or in conjunction with audio alerts and email notification. Use the slider  
control to set the event level for popups to occur:  
Error Level - The following events will trigger a popup window: Errors  
Warning Level - The following events will trigger a popup window: Warnings, Errors  
Information Level - The following events will trigger a popup window: Informational, Warnings,  
Errors  
Disable All - No events will trigger a popup window.  
Instruction Manual  
14  
 
Specifications  
32-bit PCI v2.2 (3.3V/5 V)  
SATA rev 1.0  
Bus Interface  
Internal Connectors  
Chipset  
4 x 7-pin SATA  
Silicon Image SiI3114R  
RAID 0, 1, 0+1, JBOD  
150 MBps  
RAID Modes  
Maximum Data Transfer Rate  
LBA Support  
48-bit  
Windows 2000/ XP(32/64-bit)/  
2003 Server(32/64-bit)/ Vista(32/64-bit)/  
Server 2008 R2/ 7(32/64-bit)  
Compatible Operating Systems  
Instruction Manual  
15  
 
Technical Support  
StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-  
leading solutions. If you ever need help with your product, visit www.startech.com/support and  
access our comprehensive selection of online tools, documentation, and downloads.  
For the latest drivers/software, please visit www.startech.com/downloads  
Warranty Information  
This product is backed by a lifetime warranty.  
In addition, StarTech.com warrants its products against defects in materials and workmanship for  
the periods noted, following the initial date of purchase. During this period, the products may be  
returned for repair, or replacement with equivalent products at our discretion. The warranty covers  
parts and labor costs only. StarTech.com does not warrant its products from defects or damages  
arising from misuse, abuse, alteration, or normal wear and tear.  
Limitation of Liability  
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers,  
directors, employees or agents) for any damages (whether direct or indirect, special, punitive,  
incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising  
out of or related to the use of the product exceed the actual price paid for the product. Some states  
do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply,  
the limitations or exclusions contained in this statement may not apply to you.  
Instruction Manual  
16  
 
Hard-to-find made easy. At StarTech.com, that isn’t a slogan. It’s a promise.  
StarTech.com is your one-stop source for every connectivity part you need. From  
the latest technology to legacy products — and all the parts that bridge the old and  
new — we can help you find the parts that connect your solutions.  
We make it easy to locate the parts, and we quickly deliver them wherever they need  
to go. Just talk to one of our tech advisors or visit our website. You’ll be connected to  
the products you need in no time.  
Visit www.startech.com for complete information on all StarTech.com products and  
to access exclusive resources and time-saving tools.  
StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology  
parts. StarTech.com was founded in 1985 and has operations in the United States,  
Canada, the United Kingdom and Taiwan servicing a worldwide market.  
 

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